This guide contains step by step instructions for Sugargoo, how international shipping works on Sugargoo. Every step comes with a screenshot and shows you exactly where you have to click. The primary focus is on beginners and first time customers, but I also share a few tricks for experts.
Tip! You can re-roll the captcha by clicking it until it shows something easy
Alert! If you can't see the "Submit Parcel" button it's because you have not checked any items.
Tip! You should get used to this, it can save you money and trouble, relying on the agents to do it for you isn't the smartest move. But we can't go over all the details in this guide.
Tip! If you click Default it will be saved as your default address for future purchases.
Alert! The Sugargoo website is a mess (right now). It doesn't show you the totals, so you have no idea how much each of the shipping lines costs. Luckily, RepArchive comes to the rescue!
Tip! You have to round up, (e.g. 26,) the agents can't work with decimals.
Tip! Remember the price in ¥ (¥390 in this case). Later we will use that to double check that the calculations with the square root were correct.
Tip! As you can see in the screenshot the ¥390 matches the RepArchive calculation. That means we did everything right!
Tip! You have to decide whether you want to pay directly for the parcel or use your account balance. Reasons to use balance: No issues with paypal/wrong address and sometimes you can't top up with paypal if you try to buy branded goods. Reasons to pay directly: No leftover money.
Alert! Again, Sugargoo is a mess. It says I need to pay $66.59 and I only have ¥350 in my balance. I have no idea how the difference is in ¥ (how much I need to top up).
Tip! There's a trick to deal with this problem. By clicking "Order Details" I can find out that the $66.59 are ¥408. Now I know that I need to top up ¥68.
Tip! You can also see your refund. In my case it went from ¥408 to ¥353, so I got ¥55 back! If you're interest to learn more about refunds, read this summary on taobao: https://taobot.io/knowledgebase/category/shipping/why-do-i-get-a-refund-from-shipping
Tip! There are alternatives, but 17track is the tracker I like to use
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